We will at all times endeavour to provide a quality service, but we will accept no responsibility for any loss or damage, whether direct or indirect, suffered by you as a result of:

• Any failure on the part of the tenant to comply with the terms of the Agency Agreements including non payment of rent.

• Any failure to comply with safety or other regulations.

• Any failure by you to maintain adequate insurance cover.

• Any delay, failure or overpayment by us in relation to the settlement of your accounts relating to the property.

Terms of Appointment

Our appointment as managing agents is for the duration of the tenancy and any renewal, extension or re-letting is subject to three months notice to terminate from either side. You, as the Landlord, are responsible to maintain in full working order any fixtures, fittings and appliances which remain in the property.

Rent Remittance

No rent will be payable to yourselves until we hold clear funds from the tenants. We will send you a statement once a month. If copy statements are required there is an administration fee of £10.00.

Deposits

Deposits will be held by ourselves during the course of the tenancy and we will retain any interest accruing.

Dilapidations

Once dilapidations have been agreed at the end of the tenancy and copies of all receipted final invoices have been checked, the balance of the deposit will be returned to the tenant. We will use our sole discretion to deduct a fair amount to cover any dilapidation, including cases of dispute.

Property Visits

We will periodically visit the property. Any visit will be of a cursory nature and no responsibility can be taken for any hidden or latent defect.

Maintenance

Unless otherwise instructed, we will investigate any possible defects which are reported to us which come to our notice. Works costing up to £250.00 will be dealt with as they arise without any further instruction from you and the cost deducted from the next rental payment received. If you would like us to deal with maintenance in any other way than this we must be notified at the commencement of the tenancy. You agree to indemnify us against any costs we incur in an emergency situation where we are unable to contact you. Any repairs dealt with, or managed by ourselves will incur a commission of 15% of the total cost including insurance claims. We reserve the right to charge our contractors a commission.

Fees and Charges

On finding a tenant who is accepted by ourselves, our commission will be charged and deducted by us from your rent monthly. The Agents reserve the right to retain any interest or commission obtained while carrying out duties on behalf of the Landlord.

VAT

VAT will be charged on all fees at the prevailing rate.

Tenancy Agreement

Unless instructed otherwise, our standard form of Tenancy Agreement is used. Should you wish to prepare your own there will be no reduction in our set-up fee. We cannot advise you on the legal technicalities, you should therefore consult your own solicitors if you require further information about your rights and obligations as a landlord.

Notice Period

Two clear months notice is required to terminate an Assured Shorthold Tenancy. Any such notice must be served on the rent due date. Should you require us to serve such a notice we require your written instructions to do so, allowing ample time for posting, being not less than 5 days.

Rent

We will agree with you a rent to be quoted to potential tenants. Unless specifically agreed otherwise, this will include all payments for which you are responsible such as ground rent, service charges etc. It is normal for the tenant to take over responsibility for the gas, electricity, water, council tax and telephone accounts during a tenancy and pay for any fuel used.

Inventories

This is detailed evidence of the condition of the property and its contents. We will prepare or update an Inventory and Schedule of Condition and agree this with the tenants in writing at the commencement of each letting.

References

Unless otherwise instructed our standard form of referencing will be used in all tenancies.

Insurance

You must make certain that your property and contents are adequately insured and you have informed your insurance company of your intention to let, as many policies do not cover lettings.

Extending Services

It is your responsibility to arrange for settlement of all outstanding services, ie gas, electric, council tax and water rates prior to the vacation of the property. We do not transfer services on yours or the tenants’ behalf.

Keys

Please supply us with two complete sets of keys for the property when instructing us (one set for the tenant introduction service). If you are unable to do so, or should any additional sets be required, then we will cut these at your expense.

Legal Action

You will be informed of any rent arrears or breaches of covenant brought to our attention. You will be responsible for instructing your own solicitors and all their fees.

Safety Regulations

All Landlords must comply with all regulations regarding safety within a property. It is illegal to supply any furnishings which do not conform to current legislation. You are also required by law to provide a safety certificate for all gas appliances and they must be annually serviced, and you must also have a safety certificate for all low voltage electrical equipment.

Failure to do so is a very serious criminal offence and will be dealt with as such. We take no responsibility for any failure by you in this respect.

Prior to Letting

You are responsible for ensuring that the property is in good condition for letting. In particular it must be thoroughly cleaned and in good repair, with all domestic appliances in full working order and any gas central heating boiler should have the benefit of a Three Star Service Contract if possible, a copy of which should be left with us.

General

• If your property is Leasehold you should check the following:

• Any intended letting is permitted by the terms of the Lease.

• Any tenancy is for a period expiring prior to the termination of your Lease.

• Written permission of your Landlord, if required under the terms of your Lease, is obtained for sub-letting.

• Authority to let the property is obtained in writing from any joint owners who should also be named in the Tenancy Agreement.

Mortgages

Where the property is to be let subject to a mortgage, permission is required from your lender. You must obtain their permission in writing at the earliest date rather than waiting for a tenancy to commence.

Void Periods

We do not provide management or care taking services during any void periods.

Indemnities

You agree to indemnify us as Agents against costs. Any costs, claims, demands, expenses or liabilities incurred or imposed on us provided that they were incurred on your behalf in pursuit of our normal duties.

Variations of Terms

Any variation to these Terms of Conditions are valid only if evidence in writing is received and signed by our Principal or duly authorised signatory.

Withdrawal of Instructions

Should we successfully find a tenant who has been vetted and approved by us and you decide, for whatever reason, not to proceed, there will be a standard charge of £250.00.

Post

We do not take responsibility for redirecting your post.

Stamp Duty

We do not as a matter of course forward Tenancy Agreements for stamping. If for any reason you wish us to do this you must instruct us to do so and the cost will be borne by yourself.

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